Save time and accelerate capacity with professional services that bring:
Operational Efficiency
Meet your business goals while you grow
High-Quality Expertise
A scalable way to complement your IT and networking teams
Innovative Approach
Evolve established processes to meet your need of tomorrow
Nearshore
Leverage benefits such as matching timezones, business culture, qualified talent, and fluent english
We partner with you to implement and operate your business strategies
Encora brings you the technical capabilities needed to address your challenges in different domains covered by our Professional Service teams: IT Services; Telecom & consulting services; and post-development software testing services. By quickly assembling the correct team profile to the partnership, we start delivering the desired outcomes as soon as possible, while our low attrition rates will make it remain consistent over time.
But it doesn’t stop there!
We put the necessity of lean operational processes and the development of automations front and center. Our managers and coordinators will capture improvement opportunities by carefully reviewing existing processes and proactively fostering the adoption of best practices and new technologies.
Our partnership model privileges long-term engagements in a cooperative mode with nearshore presence, supported by a highly motivating environment that, since 2012, is being recognized as a Great Place to Work.
The Excellence in Customer Service Award by the Business Intelligence Group underscores our commitment to Encora Professional Services' clients. Encora’s team innovatively enhances engineering services, employing automation, value stream mapping, design thinking, and data-driven insights to elevate customer value.
Rely on a partner who can assist you end to end in building your network
Encora’s experience in multi-vendor solutions, supported by streamlined processes and automation, enabled us to help our clients deliver value across all network layers components and supporting systems, such as 5G, 4G, 3G, 2G, Packet Core, GPON, MW, DWDM, IPRAN, NGN, Network Management, Billing, and many others.
Beyond taking the ownership of your operational processes, our Innovative approach seeks to add intelligence to your network operations through network and process automation, which can go from massive network element provisioning or rollouts to single pane of glass and reporting for data-driven decision making.
Network design, engineering, planning, and analysis
Integration, commissioning, monitoring and optimization
Migration, provisioning and software upgrade / update
Technical Support and Assisted Operation
Network and Process Automation
Project Management and Coordination
Equipments, Services and SW Homologation
Operational Processes Consulting Services
Keep the wheels of your organization rolling smoothly
IT Service and Asset Management
IT Infrastructure Management
IT Network Infrastructure and Security Management
IT Project Management and Coordination
Guarantee your products’ reach goes beyond imagined
Test Case requirements, definition, execution, and reporting
Test Case automation and process improvements
Support for Product Homologation
Project Management and Coordination
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